We highlight the best real
estate agencies in your area
Foster a unique relationship with each client in just a few clicks, thanks to a simple and automatic reputation management tool.
Unique technology allows every survey that is created to be specific to each client (whatever their language or situation), and they can be sent to them automatically – so that you can carry on with your work.
Rather than sending the same questionnaire to each client, they will instead receive a survey that is tailored automatically to them. RealAdvice intelligence technology increases responses from clients by 30%, and lets them know that they are in safe hands.
Turn wary prospects into trusting clients with testimonies from your previous customers. Once a client has left a review, you will receive a notification that will invite you to moderate the review before it's published. You can then contact the client, discuss it with your team, request to delete or modify the review, evaluate your team's and brand's strengths, respond to your clients publicly, or even compare your agency with others in the region.
* Optionally, each agent can manage the reviews from clients that are in their care, which creates a relationship between agent and client, and makes the reputation management process feel more natural.
Be in control of your reputation by benefitting from continuous feedback on the services you provide.
The work of an estate agent is, above all else, client-focused. The impression that you leave on your client will be what they share about you with others, and this will determine whether you have a good or bad reputation.
This is why RealAdvice employs NPS® metrics. This allows you to distinguish clients who wax lyrical about your agency to their loved ones, from those who don't rate you highly. Armed with this knowledge, you can act to improve your reputation.
® Net Promoter and NPS are registered service marks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
Once moderated, client testimonies can be instantly shared on your website, on your social media, on partner's directories and – last but not least – on Google!
RealAdvice is Google certified, which means that Google can make reviews of your agency visible on its search engine. This could lead to your website being the first result in a web search without the least effort on your part.
You can activate an optional team-monitoring tool – it's instructive and motivational!
Whether your client's review boosts or undermines your reputation, RealAdvice analyses what key factors satisfy your clients, and determines the general strengths and weaknesses of your agency's (or team's) operation as a whole. You can even compare your customers' satisfaction against an average of other agencies' client satisfaction results in your region.